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Event Details
Join our LIVE panel discussion with IT Industry Experts to the latest best practice ideas on Reliability of IT Infrastructure
When: Thursday, September 30, 2010, 10:00 AM - 10:45AM CDT
Reliability of IT Infrastructure is a key part of ENTERPRISE VALUE MANAGEMENT, a repeatable management methodology that joins essential elements of key frameworks and best practices into an actionable model.
This webinar will focus on the Strategic, Tactical, and Operational aspects of “Reliability”
Strategically, explore the importance of the early involvement of the IT Service Provider involvement in helping set the enterprise strategy and identify the requirements of IT reliability against the Business Portfolio
Tactically, discuss the design and implementation considerations associated with the required architecture, as identified in strategy, and carried through requirements and IT Service Acceptance Criteria through to implementation, and manifesting as Service Level Packages
Operationally, monitor for threshold performance in production, enabling the IT Service Provider to express the level of reliability attained, positioning a conversation for value realization against business(enterprise) objectives.
ENTERPRISE VALUE MANAGEMENT offers a practical approach to service improvements, optimization of scarce resources, and the clear communication of Business Value.
Join our LIVE panel discussion with IT Industry Experts to the latest best practice ideas on Reliability of IT Infrastructure
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Shane Deay, Managing Principal of Avant Corporation. Shane and his team bring skills as a market leader in Business Service Management (BSM) and Information Technology Service Management (ITSM) Education, Consulting and Project Staffing. Avant provides un-biased solutions that facilitate service level improvements, operational transparency, service delivery and support cost reductions.
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Keith Sutherland and
Lawrence "Butch" Sheets, Managing Principals of
Service Management Dynamix . Keith and his team bring skills to define and structure a robust and reliable IT infrastructure, Manage Risk. and assess ITIL© and teach ITIL© certification.
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Dayle Beyer, Managing Principal of
Inspire Excellence. Dayle and her team bring skills to define and build robust personnel competencies, deliver strong project management techniques, and develop comprehensive business analysis models.
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***Register now*** to join us for this FREE webinar to hear how IT best practices in Enterprise Value Management will help you do more with less.
When & Where
FREE Webinar
Thursday, September 30, 2010 from 10:00 AM to 10:45 PM (CT)
Add to my calendar
Hosted By
Dayle Beyer
For more information about this event, contact Dayle Beyer
email: Dayle@DayleBeyer.com
